Privacy Policy

Bitmetric Solutions LLC is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our web and mobile applications, TrakIT & TrakIT Mobile (the "Apps"). By using the Apps, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

  1. 1. Personal Information
    We may collect the following personal information when you use the TrakIT web application or the TrakIT Mobile app.

    • User Account Information: When you create an account, we may collect your name, email address, and other relevant contact details.
    • Shipment Information: TrakIT Mobile allows you to manage shipments, and in doing so, we may collect information related to shipments, including tracking numbers, destinations, item descriptions and also track your physical location via the apps.
    • Document Uploads: The Apps may allow you to upload documents related to shipments. These documents may contain personal or sensitive information. Documents may be tagged with your location at the time the document was uploaded.
  2. 2. Location Information
    TrakIT Mobile utilizes background location tracking to provide real-time updates on shipment status and location. This information is used solely within the Apps and is not shared with any third parties or disclosed outside of the application, with the exception of the customers who the shipment or consignment belongs to.

How We Use Your Information

We use the collected information for the following purposes:
  • Shipment Management
    To facilitate the management of shipments and provide real-time updates to users.
  • Account Management
    To manage user accounts, authenticate users, and provide personalized experiences.
  • Communication
    To communicate with you about your account, shipments, and updates related to shipments being tracked on behalf of or for our customers.

Data Security
We prioritize the security of your information and have implemented appropriate measures to safeguard it. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share information in the following circumstances:

With Your Consent: We may share information if you provide us with explicit consent.
Service Providers: We may engage third-party service providers to assist in App development, maintenance, or other services. These service providers are obligated to maintain the confidentiality of your information.
Legal Compliance: We may disclose information if required by law or to protect our rights, privacy, safety, or property.

Your Choices
You can control the collection and use of certain information through your device settings. You may also choose not to provide certain information, but this may limit your ability to use specific features of the Apps.

Updates to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Apps or other means.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at

By using TrakIT Mobile, you consent to the terms outlined in this Privacy Policy.